Shipping & Delivery Policy

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Thank you for shopping with VEGITOEL.

This Shipping & Delivery Policy explains how orders placed through www.vegitoel.com are processed, shipped and delivered.

1. Shipping Coverage

VEGITOEL currently offers delivery within India, subject to serviceability of the delivery address and availability of courier/logistics services.

Some products or locations may have delivery restrictions.

2. Order Processing

Orders are normally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

Processing time may vary depending on:

• Product availability

• Seller/vendor processing time

• Product category

• Verification requirements

• Delivery location

3. Estimated Delivery Time

After dispatch, delivery generally takes approximately:

• Metro and major cities: 2–5 business days

• Other locations: 3–7 business days

• Remote/service-restricted locations: Delivery may take longer

The estimated delivery period is indicative and may vary depending on the courier partner, location, weather, public holidays, operational disruptions and other circumstances beyond our reasonable control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is placed.

Shipping charges may vary depending on:

• Delivery location

• Product size and weight

• Order value

• Delivery partner

• Promotional offers

If free shipping is offered, the applicable terms will be displayed on the Website.

5. Order Tracking

Where tracking information is available, VEGITOEL may provide the customer with shipment tracking details through email, SMS, WhatsApp or other available communication channels.

Customers may use the tracking information to monitor shipment status.

6. Delivery Delays

Delivery may be delayed because of circumstances including:

• Severe weather

• Natural disasters

• Public holidays

• Transportation disruptions

• Courier operational issues

• Incorrect or incomplete delivery information

• Remote-location restrictions

• Events beyond our reasonable control

If an order is significantly delayed, customers may contact our support team for assistance.

7. Incorrect Delivery Address

Customers are responsible for providing an accurate and complete delivery address.

If an order cannot be delivered because the customer has provided an incorrect, incomplete or inaccessible address, additional delivery charges may apply for re-shipment where permitted.

8. Damaged Package

Customers are advised to inspect the package at the time of delivery.

If the package appears visibly damaged, customers should, where possible:

• Take photographs/video of the package

• Record the condition of the package

• Contact VEGITOEL as soon as possible

Any product damage claim will be handled according to our Refund & Return Policy.

9. Partial Delivery

If an order contains multiple products, the products may be delivered separately depending on availability, seller/vendor location and logistics arrangements.

10. Failed Delivery Attempts

If delivery is unsuccessful because the customer is unavailable or cannot be contacted, the courier may make additional delivery attempts according to its standard process.

Repeated failed delivery attempts may result in the shipment being returned to the sender.

11. Force Majeure

VEGITOEL shall not be responsible for delivery delays caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, war, civil disturbances, epidemics, transportation disruptions, courier disruptions or other force majeure events.

12. Contact Us

For shipping or delivery-related questions:

VEGITOEL
Email: bhat_04@yahoo.co.in
Phone: +91 9266087771

Please include your order number when contacting customer support.