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​Welcome to VEGITOEL ("VEGITOEL", "we", "us", or "our"). This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit or use our website www.vegitoel.com ("Website"), create an account, place an order, contact us, or otherwise interact with our services.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our Website, we may collect:

A. Personal Information

• Name

• Mobile number

• Email address

• Billing address

• Shipping/delivery address

• Payment and transaction-related information

• Account/login information

• Information provided when contacting customer support

• Order history and purchase details

We do not intentionally collect personal information that is not necessary for providing our services.

B. Technical Information

When you visit our Website, certain technical information may be automatically collected, including:

• IP address

• Browser and device information

• Operating system

• Website pages visited

• Date and time of access

• Referring website

• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Provide customer support

• Confirm orders and payments

• Communicate delivery and order updates

• Process returns, refunds and exchanges

• Maintain your customer account

• Improve our products, services and Website

• Prevent fraud, misuse and unauthorized activity

• Comply with applicable legal and regulatory requirements

• Send promotional or marketing communications where permitted and where applicable consent has been obtained

• Resolve complaints and disputes

3. Payment Information

Payments may be processed through third-party payment service providers.

VEGITOEL does not intend to store complete debit card, credit card, UPI or banking credentials on its own systems where payment processing is handled by a third-party payment provider.

Payment information is processed according to the applicable terms and privacy policies of the relevant payment service provider.

4. Cookies

Our Website may use cookies and similar technologies to:

• Keep the Website functioning properly

• Remember preferences

• Understand Website usage

• Improve user experience

• Support analytics and marketing activities where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Sharing of Information

We may share information with trusted third parties where reasonably necessary to provide our services, including:

• Delivery and logistics partners

• Payment service providers

• Website and technology service providers

• Customer support/service providers

• Fraud prevention and security service providers

• Professional advisers

• Government, regulatory or law-enforcement authorities where required by law

We do not sell your personal information to third parties for their independent use.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, tax, fraud prevention and regulatory requirements.

When information is no longer required, we may delete or anonymize it subject to applicable law.

8. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

• Request information regarding processing of your personal data

• Request correction of inaccurate information

• Request deletion of personal information where legally permitted

• Withdraw consent where processing is based on consent

• Raise a grievance regarding processing of your personal data

Requests may be submitted using the contact details provided below.

9. Children's Privacy

Our Website is not intended to knowingly collect personal information directly from children without appropriate involvement or authorization as required by applicable law.

Parents or guardians who believe that a child has provided personal information to us may contact us so that we can review and take appropriate action.

10. Third-Party Websites

Our Website may contain links to third-party websites, payment providers, social media platforms or other services.

VEGITOEL is not responsible for the privacy practices of third-party websites. Customers should review the privacy policies of those third parties before providing information.

11. Marketing Communications

Where permitted by applicable law, we may send information about products, offers and promotions.

You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications, such as order confirmations, delivery updates and important service notifications, may continue to be sent where necessary to provide the service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services or applicable laws.

The updated version will be published on this page with a revised effective date.

13. Contact Us

For privacy-related questions, requests or grievances, please contact:

VEGITOEL
Address: M3M
Email: bhat_04@yahoo.co.in
Phone: +91 9266087771

We will make reasonable efforts to respond to privacy-related requests within the timeframe required under applicable law.

14. Applicable Law

This Privacy Policy shall be governed by the applicable laws of India, subject to applicable consumer and data-protection laws.

By using the Website, you acknowledge this Privacy Policy.